Customer-First Retail Sales Associate

Citi Trends; Ruston (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends in Ruston, LA is seeking a Sales Associate to deliver excellent customer service, maintain product knowledge, and support a positive store environment. You will engage with customers, handle transactions, and adhere to policies while contributing to a safe, efficient shopping experience.

This role requires a high school diploma or equivalent, strong communication and organization skills, and the ability to work flexible hours, including nights and weekends.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service and greeting, fitting room policy adherence, timely ringing, and invites return.
• Follows all safety procedures.
• Maintains a professional appearance with a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents of theft.
• Performs other duties as assigned.

Skills

Communication

Organization

Flexibility

Math

Education

High school diploma or equivalent

Job description

Citi Trends in Ruston, LA is seeking a Sales Associate to deliver excellent customer service, maintain product knowledge, and support a positive store environment. You will engage with customers, handle transactions, and adhere to policies while contributing to a safe, efficient shopping experience.

This role requires a high school diploma or equivalent, strong communication and organization skills, and the ability to work flexible hours, including nights and weekends.