Customer-First Retail Sales Associate

Reformation; Chicago (IL); Hybrid; USD 22,000 - 34,000; Part time

Benefits offered by this job

Private medical insurance

Dental insurance

Vision insurance

Commuter benefits

Paid time off

Job summary

Reformation is seeking an in-store associate in Chicago to help meet and exceed sales goals while delivering an elevated customer experience. You will engage clients, educate them on sustainability, and act as a brand ambassador, representing the Reformation story with passion and professionalism.

Reporting to the Store Manager, you will ensure inventory accuracy, support loss prevention, and uphold brand standards across the selling floor.

Qualifications

• Experience in a sales or retail organization.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach with self-motivation for work and career.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience that surprises and delights customers.
• Deliver a culture of excellent client experience with a customer-first mindset.
• Act as a brand ambassador by sharing Reformation's sustainability stories.
• Maintain customer experience feedback and scoring on service evaluations.
• Support inventory accuracy and store loss prevention.

Skills

Retail sales

Fast-paced

Interpersonal skills

Self-motivated

Job description

Reformation is seeking an in-store associate in Chicago to help meet and exceed sales goals while delivering an elevated customer experience. You will engage clients, educate them on sustainability, and act as a brand ambassador, representing the Reformation story with passion and professionalism.

Reporting to the Store Manager, you will ensure inventory accuracy, support loss prevention, and uphold brand standards across the selling floor.