Customer-First Retail Sales Associate

belk; Charlotte (NC); On-site; USD 18,000 - 23,000; Full time

Job summary

Belk in Charlotte, NC is seeking a Sales Associate to deliver an engaging shopping experience by building relationships, recommending products, and processing transactions accurately. You will drive sales, maintain attractive displays, learn products and promotions, and support store operations while providing friendly, knowledgeable service to every customer.

Flexibility to work nights, weekends, and holidays is required, and you must be comfortable using smartphones, tablets, and Windows-based

Qualifications

• Strong customer service mindset and goal orientation.
• Ability to learn products, promotions, policies, and store events.
• Willingness to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Demonstrate ownership in achieving personal goals and store objectives.
• Greet and assist customers, providing personalized service to enhance shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet needs.
• Build relationships with customers to drive loyalty and repeat business.
• Process transactions accurately and efficiently, handling inquiries and returns.
• Maintain visually appealing selling areas and accurate signage through daily recovery and stock replenishment.
• Expand product knowledge and selling skills through training tools and feedback.

Skills

Customer service

Sales driven

Ownership

Communication

Tech savvy

Flexible schedule

Team player

Physical stamina

Tools

Windows OS

Tablets

Smartphones

Job description

Belk in Charlotte, NC is seeking a Sales Associate to deliver an engaging shopping experience by building relationships, recommending products, and processing transactions accurately. You will drive sales, maintain attractive displays, learn products and promotions, and support store operations while providing friendly, knowledgeable service to every customer.

Flexibility to work nights, weekends, and holidays is required, and you must be comfortable using smartphones, tablets, and Windows-based