Customer-First Retail Sales Associate

Cavender's; Abilene (TX); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Cavender's is seeking a Sales Associate in Abilene, TX to deliver Best of the WEST customer service by building relationships with customers and helping them find products that meet their needs. You will maintain product knowledge and use effective selling techniques while contributing to store sales goals and an exceptional shopping experience.

Responsibilities include greeting customers, identifying needs, stocking and recovering displays, and ensuring safety and compliance with company

Qualifications

• Ability to provide exceptional customer service in a fast-paced retail environment.
• Ability to effectively sell merchandise while achieving individual and store goals.
• Ability to lift, move, and position merchandise during shifts.
• Ability to read and understand English.
• Flexibility to work evenings, weekends, and holidays.
• Strong communication and teamwork skills.
• Ability to follow company policies and procedures.

Responsibilities

• Support Cavender's culture and align with the company's mission and values.
• Deliver Best of the WEST customer service by greeting customers and ensuring a positive shopping experience.
• Build customer relationships by identifying needs and recommending products.
• Use effective selling techniques to maximize sales while keeping a customer-first approach.
• Maintain knowledge of merchandise, promotions, and Western/workwear trends.
• Assist customers with product selection and locating merchandise across the store.
• Keep the sales floor clean, organized, and visually appealing; restock and recover displays.
• Ensure merchandise is signed, stocked, and displayed per company standards.
• Monitor store safety and report concerns promptly to management.
• Report to work on time and present a neat, professional appearance.
• Follow all company policies and procedures and participate in merchandising updates.

Skills

Customer service

Sales skills

Communication

Teamwork

Tools

Handheld devices

Step stools

Dollies

Job description

Cavender's is seeking a Sales Associate in Abilene, TX to deliver Best of the WEST customer service by building relationships with customers and helping them find products that meet their needs. You will maintain product knowledge and use effective selling techniques while contributing to store sales goals and an exceptional shopping experience.

Responsibilities include greeting customers, identifying needs, stocking and recovering displays, and ensuring safety and compliance with company