Customer-First Retail & Food Service Associate

MFA Oil Company; Rolla (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

MFA Petroleum Company operates a Break Time convenience store in Rolla, Missouri. Break Time Sales Associates greet customers, handle transactions, stock and merchandize, and help keep the store clean and well organized during shifts.

This role emphasizes fast, friendly service, proper cash handling, and adherence to food safety standards. Ideal candidates are reliable, flexible for weekends/holidays, and able to learn new procedures while working with POS systems and kitchen equipment.

Qualifications

• 18 years of age or older
• Friendly, customer service-oriented person who enjoys a fast-paced work environment
• Flexible availability to work, including weekends and holidays
• Reliable transportation to work
• Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check in
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery
• Ability and willingness to attend adequate food safety training and obtain a Food Handler’s Card or equivalent certifications
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
• Ability to remain in a standing position for up to nine hours per shift
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products
• Ability to perform assigned tasks with accuracy and minimal supervision
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States

Responsibilities

• Greet and thank customers and provide fast, friendly service
• Process transactions accurately and efficiently
• Keep merchandise stocked, clean, and fronted
• Maintain store cleanliness and proper product display
• Operate POS systems and count product for shift reports
• Train new employees on policies and procedures
• Follow food safety guidelines during preparation and service
• Ensure compliance with all regulations and company policies
• Support management in loss control and cash handling procedures
• Maintain good communication with customers, vendors, and staff

Skills

Customer service

Retail experience

Food service experience

Teamwork

Communication

Education

High school diploma or equivalent

Job description

MFA Petroleum Company operates a Break Time convenience store in Rolla, Missouri. Break Time Sales Associates greet customers, handle transactions, stock and merchandize, and help keep the store clean and well organized during shifts.

This role emphasizes fast, friendly service, proper cash handling, and adherence to food safety standards. Ideal candidates are reliable, flexible for weekends/holidays, and able to learn new procedures while working with POS systems and kitchen equipment.