Customer-First Retail Banker

Merchants & Marine Bancorp, Inc.; Moss Point (MS); On-site; USD 30,000 - 38,000; Full time

Job summary

Merchants & Marine Bancorp, Inc. in Moss Point, MS is seeking a Retail Banker to provide outstanding customer service, accurately process deposits and withdrawals, and help customers with online and mobile banking. You will build relationships and identify opportunities to connect clients with the bank's products and services.

The role emphasizes accuracy, confidentiality, and teamwork in a full-time, branch-based environment.

Qualifications

• Previous cash handling experience is preferred.
• Customer service experience, especially in banking, retail, or service environments.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to help others.
• Excellent attention to detail and accuracy.
• Professional appearance and demeanor.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Deliver outstanding service with every customer interaction.
• Accurately process deposits, withdrawals, payments, and other banking transactions.
• Build strong customer relationships and connect customers with banking products and services.
• Assist customers with online and mobile banking support, including password resets and account access issues.
• Operate with high accuracy while handling cash and financial transactions.
• Complete daily item processing using scanning equipment.

Skills

Cash handling

Customer service

Communication skills

Attention to detail

Professional appearance

Confidentiality

Education

High School Diploma or equivalent

Job description

Merchants & Marine Bancorp, Inc. in Moss Point, MS is seeking a Retail Banker to provide outstanding customer service, accurately process deposits and withdrawals, and help customers with online and mobile banking. You will build relationships and identify opportunities to connect clients with the bank's products and services.

The role emphasizes accuracy, confidentiality, and teamwork in a full-time, branch-based environment.