Customer-First Retail Associate | Flexible Schedule

The TJX Companies, Inc.; Fresno (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits eligibility

Employee assistance program (EAP)

Cell phone and family discounts

Referral bonuses

Job summary

The TJX Companies, Inc. in Fresno, CA is seeking a Customer Service Associate to deliver a highly satisfying shopper experience. You will engage with customers, maintain a clean store, and support daily operations including returns, cash handling, and merchandising.

The role requires flexibility and strong teamwork within a busy off-price retail environment. Applicants should have solid customer service skills and be comfortable with physical tasks.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers and teammates.
• Promote and explain credit and loyalty programs.
• Process customer purchases/returns and handle cash/changes.
• Maintain merchandising standards and prepare items for the floor.
• Assist in store recovery and keep the sales floor clean and organized.
• Support shrink reduction goals and safety initiatives.
• Participate in labor policy adherence and general store operations.

Skills

Customer service

Communication

Multitasking

Flexibility

Attention to detail

Teamwork

Physical stamina

Job description

The TJX Companies, Inc. in Fresno, CA is seeking a Customer Service Associate to deliver a highly satisfying shopper experience. You will engage with customers, maintain a clean store, and support daily operations including returns, cash handling, and merchandising.

The role requires flexibility and strong teamwork within a busy off-price retail environment. Applicants should have solid customer service skills and be comfortable with physical tasks.