Customer-First Retail Associate | Flexible Hours

TJX; Napa (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Medical/dental/vision insurance

Paid holidays/vacation

Job summary

TJX, at the HomeGoods location in Napa, CA, is seeking team members to deliver an outstanding customer experience. This role involves engaging with customers, processing sales, returns, and maintaining store standards.

The associate will participate in promotions, maintain cleanliness, and support safety and loss prevention initiatives. The position requires flexible scheduling, strong communication, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• Strong customer service skills
• Flexible schedule availability
• Excellent communication and organizational skills
• Ability to multi-task
• Adaptable to changes in direction or situations
• Capable of lifting heavy objects with/without accommodations
• Team player and works well with peers and supervisors

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment
• Model customer service practices for customers and teammates
• Promote credit and loyalty programs
• Accurately ring customer purchases/returns and count change
• Prepare merchandise for the sales floor according to procedures
• Maintain store recovery and cleanliness throughout the day
• Support loss prevention standards and safety practices
• Assist in other store areas as needed

Job description

TJX, at the HomeGoods location in Napa, CA, is seeking team members to deliver an outstanding customer experience. This role involves engaging with customers, processing sales, returns, and maintaining store standards.

The associate will participate in promotions, maintain cleanliness, and support safety and loss prevention initiatives. The position requires flexible scheduling, strong communication, and the ability to multi-task in a fast-paced retail environment.