Customer-First Retail Associate - Discount & Flexible Hours

The TJX Companies, Inc.; Monroe (LA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) associate contributions

Bereavement leave

Credit union

Job summary

TJ Maxx in Monroe, LA is hiring a dedicated associate to deliver a highly satisfying customer experience while upholding store standards and procedures.

You may be cross-trained to assist in multiple areas and will promote credit and loyalty programs, maintaining a positive, collaborative store culture. Strong customer service, teamwork, and the ability to lift heavy objects are essential.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows procedures.
• Prepares merchandise for the sales floor following company standards.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and recovery standards for the sales floor and store.
• Provides and accepts feedback.
• Follows labor laws, policies, and procedures.
• Supports shrink reduction and safety initiatives.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Excellent customer service

Flexible scheduling

Strong communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience preferred

Job description

TJ Maxx in Monroe, LA is hiring a dedicated associate to deliver a highly satisfying customer experience while upholding store standards and procedures.

You may be cross-trained to assist in multiple areas and will promote credit and loyalty programs, maintaining a positive, collaborative store culture. Strong customer service, teamwork, and the ability to lift heavy objects are essential.