Customer-First Retail Associate

Kroger Family of Companies; Washington (District of Columbia); On-site; USD 30,000 - 38,000; Full time

Job summary

Kroger Family of Companies is seeking staff to create outstanding customer experiences in a bustling store environment. You will help customers find products, answer questions, and promote sales while maintaining a safe, clean department. Training emphasizes respect, integrity, and safety as core values.

Responsibilities include product knowledge, stocking, safety compliance, and collaboration with management to meet department goals. Multitasking and a positive attitude are essential.

Qualifications

• Handle stressful situations.
• Basic math skills required.
• Effective communication skills.
• Retail experience is desired.
• Second language ability is a plus.

Responsibilities

• Create an environment that makes customers feel welcome and valued.
• Know products in the department and assist with questions and suggestions.
• Recommend groceries and inform customers of specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Reinforce safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents and safety risks.
• Report illegal activity as appropriate.
• Perform essential job functions with or without accommodation.

Skills

Customer service

Communication skills

Stress management

Job description

Kroger Family of Companies is seeking staff to create outstanding customer experiences in a bustling store environment. You will help customers find products, answer questions, and promote sales while maintaining a safe, clean department. Training emphasizes respect, integrity, and safety as core values.

Responsibilities include product knowledge, stocking, safety compliance, and collaboration with management to meet department goals. Multitasking and a positive attitude are essential.