Customer-First Retail Associate

Ross Stores; Spanish Fort (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to provide a positive shopping experience for customers, greet and assist shoppers, and keep the store clean and well-presented. You will work as part of a team, maintain safety standards, and help with register transactions and customer questions.

The role emphasizes courteous service, adherence to company policies, and collaboration with leadership to ensure a smooth shopping environment for all guests.

Qualifications

• Excellent communication with customers and team in a friendly manner.
• Able to perform basic math during transactions and restocking.

Responsibilities

• Greet customers and provide courteous help as they shop.
• Maintain safe, clean store areas and clear egress paths.
• Assist customers at the register; handle transactions accurately.
• Respond promptly to customer service calls and aid where needed.
• Keep merchandise presented per company standards and assist at the floor.
• Support loss prevention programs and follow MOS and safety policies.

Skills

Communication

Math basics

Job description

Ross Stores is seeking a Retail Associate to provide a positive shopping experience for customers, greet and assist shoppers, and keep the store clean and well-presented. You will work as part of a team, maintain safety standards, and help with register transactions and customer questions.

The role emphasizes courteous service, adherence to company policies, and collaboration with leadership to ensure a smooth shopping environment for all guests.