Customer-First Retail Associate

Ross Stores; San Rafael (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to help deliver a positive shopping experience. You will greet customers, help with merchandise, maintain cleanliness and presentation across departments, and work with team members to meet store goals.

Your role emphasizes safety, integrity, and excellent service, with standard dress code and the opportunity to grow within a Fortune 500 company. This on-site position is based in Dublin, CA area serving local customers.

Qualifications

• Ability to communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately.
• Represents and supports the Company brand at all times.

Skills

Communication

Basic Math

Job description

Ross Stores is seeking a Retail Associate to help deliver a positive shopping experience. You will greet customers, help with merchandise, maintain cleanliness and presentation across departments, and work with team members to meet store goals.

Your role emphasizes safety, integrity, and excellent service, with standard dress code and the opportunity to grow within a Fortune 500 company. This on-site position is based in Dublin, CA area serving local customers.