Customer-First Retail Specialist

Ross Stores, Inc.; Cupertino (CA); On-site; USD 26,000 - 27,000; Full time

Job summary

Ross Stores, Inc. is hiring a Retail Associate at our Dublin, CA area store. The role focuses on greeting customers, delivering friendly service, and maintaining a clean, well-merchandised shopping environment. You will assist customers, operate registers, and support store goals while following safety and loss prevention guidelines.

The position requires strong communication and basic math skills, with an emphasis on teamwork and customer satisfaction in a fast-paced retail setting.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers and provide courteous, friendly service.
• Maintain a clean, organized store and present merchandise per guidelines.
• Assist customers across areas of the store and answer questions knowledgeably.
• Follow loss prevention and safety policies to create a secure shopping environment.
• Operate registers, assist with transactions and handle routine duties.
• Support daily store tasks to meet performance and presentation standards.

Skills

Customer service

Communication

Teamwork

Math basics

Job description

Ross Stores, Inc. is hiring a Retail Associate at our Dublin, CA area store. The role focuses on greeting customers, delivering friendly service, and maintaining a clean, well-merchandised shopping environment. You will assist customers, operate registers, and support store goals while following safety and loss prevention guidelines.

The position requires strong communication and basic math skills, with an emphasis on teamwork and customer satisfaction in a fast-paced retail setting.