Customer‑Focused Retail Associate

Ross Stores; Rancho Santa Margarita (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Ross Stores in Dublin, CA is seeking a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, maintaining clean work areas, and ensuring proper merchandise presentation.

You will follow safety practices, assist customers at the register, and support store leadership in loss prevention and daily operations. The position requires teamwork, courtesy, and a professional appearance consistent with Ross standards.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure safety is the number one priority and practice safe behaviors.
• Greet customers and assist with merchandise while answering questions in a friendly, knowledgeable manner.
• Handle register transactions accurately and respond to Customer Service calls promptly.
• Maintain clean work areas, keep merchandise presented and replenished.
• Follow MOS policies and report any shortages or issues to Store Leadership.
• Represent and support the Ross brand at all times.
• Dress professionally and adhere to the company dress code.
• Engage in loss prevention practices and maintain a secure store environment.

Skills

Communication

Math skills

Job description

Ross Stores in Dublin, CA is seeking a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, maintaining clean work areas, and ensuring proper merchandise presentation.

You will follow safety practices, assist customers at the register, and support store leadership in loss prevention and daily operations. The position requires teamwork, courtesy, and a professional appearance consistent with Ross standards.