Customer-First Retail Associate

Petroleum Marketing Group; Fayetteville (NC); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Petroleum Marketing Group is seeking a Customer Service Associate to support store operations in Fayetteville, NC. You will greet customers, handle transactions, and help with merchandising, cleaning, and daily tasks to ensure a great shopping experience.

The role requires cash handling experience, reliability, and flexible scheduling. You will work with a team to maintain high standards and assist management with daily duties and store safety.

Qualifications

• Customer service experience is preferred.
• Cash handling experience is preferred.
• Ability to lift, stand and bend.
• Reliability and punctuality required.

Responsibilities

• Greet customers and provide an exceptional experience.
• Operate cash register according to PMG standards, cash handling, record keeping, lottery management, and shift paperwork.
• Execute daily store tasks with speed, accuracy, and efficiency.
• Sales Floor Merchandising/Stocking.
• Cooler Merchandising.
• Vendor Check-Ins.
• Communicate daily issues/challenges with Management.
• Ensure PMG policies and procedures surrounding Safety and Operational Excellence are executed.
• Perform work with Integrity, Honesty, and Respect.
• Support Management with other assigned tasks.
• Exterior/Interior Cleaning.

Skills

Customer Service

Cash Handling

Reliability

Schedule Flexibility

Mobile Device Proficiency

Physical Ability

Education

High school diploma or GED

Job description

Description

Candidate meets and exceeds customer expectations on an ongoing basis. To ensure every customer has been provided an exceptional experience, candidate must work with their team members and provide support to Management, to complete all store level tasks related to customer service, merchandising, daily cleaning, cash register duties, and other related tasks.

Duties and Responsibilities *Includes, but not limited to*

• Greet customers and provide an exceptional experience on an ongoing basis
• Operate cash register, according to PMG standards, surrounding cash handling, record keeping, lottery management, and shift paperwork
• Execute daily store tasks with speed, accuracy, and efficiency
• Sales Floor Merchandising/Stocking
• Cooler Merchandising
• Vendor Check-Ins
• Communication of daily issues/challenges with Management
• Ensure PMG policies and procedures surrounding Safety and Operational Excellence are executed
• Perform work with Integrity, Honesty, and Respect
• Support Management with other assigned tasks
• Exterior/Interior Cleaning

Requirements

Education

• *Preferred* High school diploma or general education degree (GED), or currently enrolled in high school; or equivalent combination of education and relevant experience

Skills & Abilities

• Customer Service
• Cash Handling experience
• Reliable transportation
• Schedule Flexibility
• Working mobile device for communication
• Ability to lift, stand, and bend

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.