Customer Experience & Sales Associate

Petroleum Marketing Group; Wilmington (NC); Hybrid; USD 24,000 - 30,000; Full time

Job summary

Petroleum Marketing Group is seeking a reliable team member in Wilmington, NC to deliver outstanding customer service and operate the cash register daily. You will help with merchandising, store cleanliness, and basic tasks supporting management. A high school diploma or GED is preferred, with flexibility to work various shifts.

The role emphasizes safety, integrity, and teamwork, with opportunities to learn store operations and contribute to a welcoming customer experience.

Qualifications

• Greet customers and provide an exceptional experience.
• Handle cash transactions and balance cash drawer per store policy.
• Maintain merchandising standards and keep shelves stocked.
• Support management with daily store tasks and store cleanliness.

Responsibilities

• Greet customers and deliver an exceptional experience.
• Operate cash register in accordance with PMG standards and manage cash, lottery, and shift paperwork.
• Perform daily store tasks with speed, accuracy, and efficiency.
• Merchandise sales floor and stock shelves to maintain attractive displays.
• Assist with cooler merchandising and overall store presentation.
• Communicate daily issues and needs with Management.

Skills

Customer Service

Cash Handling

Reliable Transportation

Schedule Flexibility

Mobile Communication

Physical Stamina

Education

High School Diploma / GED

Job description

Description

Candidate meets and exceeds customer expectations on an ongoing basis. To ensure every customer has been provided an exceptional experience, candidate must work with their team members and provide support to Management, to complete all store level tasks related to customer service, merchandising, daily cleaning, cash register duties, and other related tasks.

Duties and Responsibilities *Includes, but not limited to*

• Greet customers and provide an exceptional experience on an ongoing basis
• Operate cash register, according to PMG standards, surrounding cash handling, record keeping, lottery management, and shift paperwork
• Execute daily store tasks with speed, accuracy, and efficiency
• Sales Floor Merchandising/Stocking
• Cooler Merchandising
• Vendor Check-Ins
• Communication of daily issues/challenges with Management
• Ensure PMG policies and procedures surrounding Safety and Operational Excellence are executed
• Perform work with Integrity, Honesty, and Respect
• Support Management with other assigned tasks
• Exterior/Interior Cleaning

Requirements

Education

• *Preferred* High school diploma or general education degree (GED), or currently enrolled in high school; or equivalent combination of education and relevant experience

Skills & Abilities

• Customer Service
• Cash Handling experience
• Reliable transportation
• Schedule Flexibility
• Working mobile device for communication
• Ability to lift, stand, and bend

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.