Customer Experience & Merchandising Associate

Petroleum Marketing Group; Leland (NC); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Petroleum Marketing Group in North Carolina is seeking a Retail Customer Service Associate to greet customers, operate the cash register, and support daily store tasks with speed and accuracy.

You will handle merchandising, stocking, and both interior and exterior cleaning while upholding PMG's safety and integrity standards. Ideal candidates have a high school diploma or are enrolled, and demonstrate reliable transportation and schedule flexibility to meet store needs.

Qualifications

• High school diploma or GED or enrolled in high school.
• Customer service experience preferred.
• Cash handling experience.
• Reliable transportation.
• Flexibility in scheduling.
• Able to lift, stand and bend.

Responsibilities

• Greet customers and provide an exceptional experience continuously.
• Operate cash register according to standards including cash handling and shift paperwork.
• Execute daily store tasks with speed, accuracy and efficiency.
• Sales Floor Merchandising and Stocking tasks.
• Cooler Merchandising and Vendor Check-Ins.
• Communicate daily issues with Management and follow PMG policies.
• Uphold Safety and Operational Excellence, act with integrity.
• Support Management with other assigned tasks and maintain cleanliness.

Skills

Customer Service

Cash Handling

Reliable transportation

Schedule Flexibility

Working mobile device

Lift/Stand/Bend

Education

High school diploma or GED

Job description

Description

Candidate meets and exceeds customer expectations on an ongoing basis. To ensure every customer has been provided an exceptional experience, candidate must work with their team members and provide support to Management, to complete all store level tasks related to customer service, merchandising, daily cleaning, cash register duties, and other related tasks.

Duties and Responsibilities *Includes, but not limited to*

• Greet customers and provide an exceptional experience on an ongoing basis
• Operate cash register, according to PMG standards, surrounding cash handling, record keeping, lottery management, and shift paperwork
• Execute daily store tasks with speed, accuracy, and efficiency
• Sales Floor Merchandising/Stocking
• Cooler Merchandising
• Vendor Check-Ins
• Communication of daily issues/challenges with Management
• Ensure PMG policies and procedures surrounding Safety and Operational Excellence are executed
• Perform work with Integrity, Honesty, and Respect
• Support Management with other assigned tasks
• Exterior/Interior Cleaning

Requirements

Education

• *Preferred* High school diploma or general education degree (GED), or currently enrolled in high school; or equivalent combination of education and relevant experience

Skills & Abilities

• Customer Service
• Cash Handling experience
• Reliable transportation
• Schedule Flexibility
• Working mobile device for communication
• Ability to lift, stand, and bend

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.