Customer-First Retail Associate

The Kroger Co.; Cincinnati (AR); On-site; USD 26,000 - 36,000; Full time

Job summary

The Kroger Co. is seeking a customer-focused associate to deliver exceptional service, assist customers, and maintain a safe, clean shopping environment. You will respond to inquiries, stock and label items, and support department goals while reflecting Kroger’s values.

Ideal candidates communicate effectively, stay organized in a fast-paced setting, and are willing to learn about products and promotions to help customers find what they need and feel welcome in the store.

Qualifications

• Customer service experience preferred but not required.
• Ability to communicate clearly with customers and associates.
• Ability to work in a fast paced retail environment.

Responsibilities

• Provide outstanding customer service and assistance to customers shopping the department and store.
• Answer questions about products, promotions, and store policies to help customers make informed choices.
• Maintain a safe, clean, and welcoming environment for customers and colleagues.
• Monitor product quality, stock shelves, and ensure items are properly labeled and priced.
• Assist with merchandising and department upkeep to meet sales and profit goals.

Skills

Communication skills

Stress management

Basic math

Job description

The Kroger Co. is seeking a customer-focused associate to deliver exceptional service, assist customers, and maintain a safe, clean shopping environment. You will respond to inquiries, stock and label items, and support department goals while reflecting Kroger’s values.

Ideal candidates communicate effectively, stay organized in a fast-paced setting, and are willing to learn about products and promotions to help customers find what they need and feel welcome in the store.