Customer-First Retail Associate

Ross Stores, Inc.; Ceres (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to create a welcoming shopping environment, assist customers with merchandise, and ensure accurate and efficient checkout. This role emphasizes friendliness, adherence to store standards, and teamwork to maintain a clean, organized store in the Dublin area.

You will follow safety protocols, support merchandising efforts, and participate in loss prevention and best practices to uphold brand standards and deliver a positive customer experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to perform basic math calculations used in retail transactions.

Responsibilities

• Greet customers with eye contact, a smile and a friendly attitude.
• Assist customers with merchandise and answer questions in a polite, knowledgeable manner.
• Maintain a clean, organized store appearance and restock as needed.
• Safeguard cash, credit card information and merchandise, following company policies.
• Follow all safety procedures and MOS guidelines to protect customers and associates.

Skills

Communication

Math skills

Job description

Ross Stores, Inc. is seeking a Retail Associate to create a welcoming shopping environment, assist customers with merchandise, and ensure accurate and efficient checkout. This role emphasizes friendliness, adherence to store standards, and teamwork to maintain a clean, organized store in the Dublin area.

You will follow safety protocols, support merchandising efforts, and participate in loss prevention and best practices to uphold brand standards and deliver a positive customer experience.