Customer-First In-Store Sales Associate

Centra; Juneau (AK); On-site; USD 21,000 - 30,000; Full time

Job summary

Centra in Douglas is seeking a Sales Assistant to help deliver an exceptional shopping experience. You will engage customers with pride and knowledge, merchandise shelves, and respond to queries in line with store policy.

The ideal candidate will have excellent communication, be customer-driven, detail-oriented, and able to work as part of a small team in a fast-paced setting. Prior customer service experience is an advantage.

Qualifications

• Excellent communication skills.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Customer driven.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Skills

Excellent communication

Prioritise customer needs

Attention to detail

Organised and flexible

Customer driven

Customer service

Job description

Centra in Douglas is seeking a Sales Assistant to help deliver an exceptional shopping experience. You will engage customers with pride and knowledge, merchandise shelves, and respond to queries in line with store policy.

The ideal candidate will have excellent communication, be customer-driven, detail-oriented, and able to work as part of a small team in a fast-paced setting. Prior customer service experience is an advantage.