Customer-First Hardware Sales Associate

Central Network Retail Group, LLC (CNRG); Hastings (MN); On-site; USD 17,000 - 25,000; Part time

Job summary

FRATTALLONE’S Hardware in Hastings, MN is hiring for an hourly sales associate to deliver friendly, helpful service and build lasting customer relationships.

You will greet customers, understand their needs, recommend products, process sales and inquiries, stock shelves, and keep the department clean and organized. Teamwork and reliability are valued in a fast-paced home improvement environment.

Qualifications

• Positive attitude and passion for helping others.
• Retail or customer service experience preferred.
• Basic knowledge of hardware, building materials, or home improvement products is a plus.
• Strong communication and problem-solving skills.
• Comfortable using computers, POS systems, phones and email.
• Ability to lift up to 50 pounds and work safely on ladders around merchandise.
• High school diploma or equivalent preferred.

Responsibilities

• Welcome customers with a friendly smile and provide exceptional service.
• Listen to needs and recommend right products and solutions.
• Build relationships by sharing product knowledge and project advice.
• Process sales, special orders, and inquiries accurately.
• Stock merchandise, replenish shelves, and create attractive displays.
• Keep department clean, organized, and ready for business.
• Assist customers with loading purchases when needed.
• Support inventory accuracy through stocking and cycle counts.
• Stay informed on new products, promotions, and seasonal merchandise.
• Work as part of a team to create an outstanding shopping experience.

Skills

Customer service mindset

Communication skills

Problem solving

Tech proficiency (POS, email)

Education

High school diploma or equivalent

Tools

POS systems

Job description

FRATTALLONE’S Hardware in Hastings, MN is hiring for an hourly sales associate to deliver friendly, helpful service and build lasting customer relationships.

You will greet customers, understand their needs, recommend products, process sales and inquiries, stock shelves, and keep the department clean and organized. Teamwork and reliability are valued in a fast-paced home improvement environment.