Customer-First Grocery Clerk - Fresh, Trusted Service

The Kroger Co.; Moundsville (OH); In loco; USD 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

The Kroger Co. is seeking team members to create outstanding customer experiences through exceptional service in a safe, welcoming environment.

You will assist the department manager in achieving sales and profit goals and uphold quality assurance standards across the store. Join a team that emphasizes the Customer 1st strategy, with a focus on knowledge of products, assisting customers, and maintaining product freshness and safety regulations.

Competenze

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Mansioni

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of dairy specials.
• Provide customers with fresh products they ordered.
• Recommend items to ensure customers get what they want.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers with logs.
• Reinforce safety procedures and report unsafe conditions to management.
• Inspect equipment and report needed repairs.
• Notify management of accidents or fraud.
• Work cooperatively in high-paced environments and manage conflicts calmly.
• Protect customer and business information with honesty and integrity.
• Follow directions and seek help when resolving issues.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodation.

Conoscenze

Stress management

Effective communication

Basic math

Retail experience

Teamwork

Descrizione del lavoro

The Kroger Co. is seeking team members to create outstanding customer experiences through exceptional service in a safe, welcoming environment.

You will assist the department manager in achieving sales and profit goals and uphold quality assurance standards across the store. Join a team that emphasizes the Customer 1st strategy, with a focus on knowledge of products, assisting customers, and maintaining product freshness and safety regulations.