Customer-First Fulfillment Specialist

Lowe's; South Carolina; Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe’s is hiring a warehouse associate in the United States to pick, stage, inspect, and fulfill customer orders accurately and on time. You will keep staging areas clean, answer questions, and connect customers with the right associates.

You will operate and maintain powered equipment certification and follow safety requirements, support inventory accuracy with the Orders App, and report safety or theft concerns promptly. A customer-first mindset and strong teamwork are essential.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered equipment certification required; must be obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items and guiding customers to the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete audits, order follow-ups, and locker management; report safety or theft concerns promptly.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer basics

Retail tech experience

Education

Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck

High school diploma or GED

Job description

Lowe’s is hiring a warehouse associate in the United States to pick, stage, inspect, and fulfill customer orders accurately and on time. You will keep staging areas clean, answer questions, and connect customers with the right associates.

You will operate and maintain powered equipment certification and follow safety requirements, support inventory accuracy with the Orders App, and report safety or theft concerns promptly. A customer-first mindset and strong teamwork are essential.