Customer-First Front End & Bookkeeping Specialist

Kroger; Omaha (NE); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger in Omaha, NE is seeking a customer service-focused associate to deliver exceptional experiences and maintain a safe, clean store environment. You will verify, balance and report cash assets and related documents, while upholding our Customer 1st strategy.

The role involves assisting customers, answering questions, and processing deposits and reports, with emphasis on integrity, accuracy, and teamwork in a fast-paced setting.

Qualifications

• Ability to handle stressful situations.
• Excellent communication skills.
• Basic math proficiency (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Count and balance daily cash and paper assets.
• Prepare cash and check deposits.
• Prepare daily and weekly sales and cash reports.
• Report sales and register transactions to management.
• Maintain Kronos and Timekeeping for store payroll.
• Assist management with administrative duties.
• Answer phones and communicate with staff and customers.
• Post daily cash shortages/overages.
• Follow policies for stamps, money orders, gift certificates, lottery, and money transfers.
• Reinforce safety programs and report unsafe conditions.
• Notify management of accidents and safety risks.
• Report all safety risks or illegal activity.
• Collaborate with team to encourage teamwork.
• Follow local, state and federal laws and company guidelines.
• Ability to work in high-paced, sometimes stressful environments.
• Ability to manage conflict professionally.
• Act with honesty and integrity regarding customer and business information.

Skills

Effective communication

Stress management

Basic math

Tools

10-key adding machine

Job description

Kroger in Omaha, NE is seeking a customer service-focused associate to deliver exceptional experiences and maintain a safe, clean store environment. You will verify, balance and report cash assets and related documents, while upholding our Customer 1st strategy.

The role involves assisting customers, answering questions, and processing deposits and reports, with emphasis on integrity, accuracy, and teamwork in a fast-paced setting.