Customer-First Financial Center Leader

Fulton Bank; Lewes (DE); On-site; USD 34,000 - 56,000; Full time

Benefits offered by this job

Medical plans

Prescription drug coverage

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Employee Stock Purchase Plan

Paid time off including holidays and a

Paid volunteer time

Disability insurance

Maternity and parental leave

Educational assistance

Wellness program

Job summary

Fulton Bank in Lewes, DE, seeks a full-time Financial Center Leader to drive exceptional customer experiences by blending service and sales with enthusiasm. The role oversees operations, coaches staff, and ensures regulatory compliance while building strong customer relationships.

Responsibilities include outbound sales, CRM usage, and participating in community initiatives to grow the branch, with a base salary range disclosed and location-based compensation considerations.

Qualifications

• High School Diploma or equivalent.
• Bachelor's Degree or the equivalent experience. (Preferred)
• 3+ years related business or sales experience.
• 1+ years supervisor or team leader experience (Preferred).
• Proactive and result oriented.
• Highly collaborative with Fulton partners and other team members.
• Excellent communication skills and ability to have needs-based conversations.

Responsibilities

• Drive proactive sales conversations by outbound calls, inquiries, scheduling appointments, and engaging customers in the lobby to identify sales opportunities.
• Maintain risk and compliance by ensuring operations follow regulations and company policies.
• Utilize CRM and resources to foster relationship-building conversations and onboarding of new customers.
• Contribute to team performance by supporting the Financial Center Manager in talent selection, onboarding, coaching, and performance management.
• Participate in off-site networking events and community initiatives to bolster brand and drive growth.

Skills

Proactive

Result oriented

Collaborative

Excellent communication

Education

High School Diploma or equivalent

Bachelor's Degree or equivalent experience

Tools

CRM system

Job description

Fulton Bank in Lewes, DE, seeks a full-time Financial Center Leader to drive exceptional customer experiences by blending service and sales with enthusiasm. The role oversees operations, coaches staff, and ensures regulatory compliance while building strong customer relationships.

Responsibilities include outbound sales, CRM usage, and participating in community initiatives to grow the branch, with a base salary range disclosed and location-based compensation considerations.