Customer-First Cashier: Elevate Checkout & Service

JCPenney; West Des Moines (IA); On-site; USD 18,000 - 22,000; Part time

Job summary

JCPenney in West Des Moines is seeking a friendly Cashier who will be responsible for delivering outstanding customer service and guiding shoppers through the sales process. You will greet customers, assist with returns and rewards programs, and participate in keeping checkout areas organized and efficient.

The role also covers supporting omnichannel efforts, stocking merchandise, and assisting with inventory and shrink-safety initiatives.

Qualifications

• Deliver excellent customer service and resolve issues efficiently.
• Assist with omni-channel operations and inventory tasks.
• Maintain checkout standards and handle returns/refunds accurately.

Responsibilities

• Customer Service & Sales - Greet and assist customers, promote programs, and resolve issues.
• Checkout Standards - Complete checkouts, returns, and re-ticketing; support merchandise signing.
• General Operations - Assist Omnichannel, recovery, put backs, and inventory processes.
• Performance Standards - Meet shrink, safety, attendance and iCAP targets.

Skills

Customer service

Sales skills

Problem solving

Accountability

Response urgency

Tools

POS system

Job description

JCPenney in West Des Moines is seeking a friendly Cashier who will be responsible for delivering outstanding customer service and guiding shoppers through the sales process. You will greet customers, assist with returns and rewards programs, and participate in keeping checkout areas organized and efficient.

The role also covers supporting omnichannel efforts, stocking merchandise, and assisting with inventory and shrink-safety initiatives.