Customer-First Banking Center Specialist | Growth & Benefits

Country Bank; Worcester (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Income protection benefits

Educational assistance

Paid time off

Job summary

Country Bank is seeking a Banking Center Specialist to deliver an exceptional customer experience across banking interactions. You will open accounts, process transactions, manage cash, and educate customers on products and digital services.

The role emphasizes building relationships, meeting sales goals, and maintaining accuracy in cash handling while complying with all regulations. Strong communication and teamwork are essential.

Qualifications

• High School diploma or equivalent required.
• Minimum of one year of customer service or sales experience.
• Banking/finance experience preferred; notary license and NMLS registration required.

Responsibilities

• Assist customers end-to-end to understand financial needs and offer Country Bank solutions.
• Open and maintain accounts, process deposits, withdrawals, loans, and servicing requests.
• Handle cash transactions, balance cash box and vault daily with accuracy.
• Promote Country Bank products and digital services to achieve growth and customer satisfaction.

Skills

Customer service

Sales experience

Communication

Group presentations

MS Office

Spanish (preferred)

Education

High School diploma

Notary Public license

NMLS registration

Tools

MS Office

Job description

Country Bank is seeking a Banking Center Specialist to deliver an exceptional customer experience across banking interactions. You will open accounts, process transactions, manage cash, and educate customers on products and digital services.

The role emphasizes building relationships, meeting sales goals, and maintaining accuracy in cash handling while complying with all regulations. Strong communication and teamwork are essential.