Customer-First Banking Advisor & Service Specialist

Five Star Bank; Town of Horseheads (NY); Presencial; USD 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO 17 days

Holidays 11

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

401(k) Plan

Life Insurance

Disability Insurance

Tuition Reimbursement

Volunteer Program

Resumo da oferta

Five Star Bank is hiring a Sales & Service Associate in New York. You will handle daily banking tasks, open accounts, and guide customers toward digital tools for self-service. The role emphasizes trust, service quality, and community engagement.

Ideal candidates bring 2+ years in customer-facing roles, strong communication skills, and comfort with technology. Expect a Monday–Friday schedule with occasional travel between branches and some Saturday shifts.

Qualificações

• High School Diploma or GED required.
• 2+ years in a customer-facing role.
• Strong communication with a consultative mindset.
• Comfort using digital tools and helping others navigate technology.

Responsabilidades

• Process deposits, withdrawals, payments, and account service requests with professionalism and accuracy.
• Provide personalized financial guidance and recommend solutions.
• Assist with opening personal and small business accounts and support lending applications.
• Educate customers on online banking, mobile apps, and ITMs.

Conhecimentos

Customer service

Communication

Digital tools

Team player

Formação académica

High School Diploma or GED

Ferramentas

Banking software

Digital banking tools

Descrição da oferta de emprego

Five Star Bank is hiring a Sales & Service Associate in New York. You will handle daily banking tasks, open accounts, and guide customers toward digital tools for self-service. The role emphasizes trust, service quality, and community engagement.

Ideal candidates bring 2+ years in customer-facing roles, strong communication skills, and comfort with technology. Expect a Monday–Friday schedule with occasional travel between branches and some Saturday shifts.