Customer-First Banker: Service & Growth

INTRUST Bank; Norman, Northern (OK, KY); Hybrid; USD 38,000 - 60,000; Full time

Job summary

INTRUST Bank in Norman, OK seeks a Banker to deliver exceptional customer service, process teller transactions accurately, and provide needs-based consulting on bank products. You will help develop relationships in the community and support branch teamwork while maintaining confidentiality and integrity.

The role emphasizes identifying customer needs, opening accounts, and facilitating loan applications, with a focus on referral opportunities and adherence to policies.

Qualifications

• Demonstrated strong consultative and customer service skills.
• Effective communicator with good listening and organizational abilities.
• Proficient with Microsoft Office and web-based applications.

Responsibilities

• Provide excellent customer service and accurate teller processing.
• Proactively identify financial needs and recommend bank products.
• Open and service customer accounts and communicate needs effectively.
• Uncover lending needs and assist with loan applications and documentation.
• Ensure compliance with bank procedures and protect confidentiality.

Skills

Customer service

Sales skills

Communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

INTRUST Bank in Norman, OK seeks a Banker to deliver exceptional customer service, process teller transactions accurately, and provide needs-based consulting on bank products. You will help develop relationships in the community and support branch teamwork while maintaining confidentiality and integrity.

The role emphasizes identifying customer needs, opening accounts, and facilitating loan applications, with a focus on referral opportunities and adherence to policies.