Customer-First Banker | Sales & Service Pro | $1K Bonus

Jobtome; Oklahoma City (OK); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Signing bonus

Job summary

Oklahoma Fidelity Bank seeks a customer-focused professional to be the face of the branch, delivering outstanding service, explaining products and solutions, and building relationships with customers. You will work in a team to engage clients and create an exceptional banking experience at every touchpoint.

As part of our community-focused culture, you will greet customers, identify their needs, reference bank products, and guide them through transactions with care, confidentiality, and a

Qualifications

• High school diploma or equivalent.
• Minimum two years' experience with the public/customers.
• Minimum one year of sales experience.
• Demonstrated ability to deliver customer service and be a team player with the ability to move into different roles.
• Strong written, verbal communication skills and cash handling experience.

Responsibilities

• Providing outstanding customer service
• Referring products that provide a better banking experience for our customers
• Demonstrating knowledge of Oklahoma Fidelity's products and services
• Seeking sales opportunities through customer relationships and conversations
• Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions
• Approaching, greeting and welcoming customers into the branch
• Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being
• Fostering teamwork across all areas of the Bank
• Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch
• Maintaining strict standards of confidentiality and performing duties in a manner that supports Oklahoma Fidelity Bank's core values

Skills

Customer service

Sales

Cash handling

Communication

Team player

Education

High school diploma or equivalent

Job description

Oklahoma Fidelity Bank seeks a customer-focused professional to be the face of the branch, delivering outstanding service, explaining products and solutions, and building relationships with customers. You will work in a team to engage clients and create an exceptional banking experience at every touchpoint.

As part of our community-focused culture, you will greet customers, identify their needs, reference bank products, and guide them through transactions with care, confidentiality, and a