Customer-Facing Quality Engineer for Metal Stamping

Michael Page; Mentor (OH); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

PTO package with flexibility based on

Discretionary annual bonus program

Direct exposure to customers and领导

Job summary

MPI is seeking a Quality Engineer to support customer quality, inspections, corrective actions, and continuous improvement initiatives at a manufacturing facility in Mentor, OH. The role serves as a liaison between customers and manufacturing operations and supports ERP-related quality processes.

The ideal candidate has hands-on inspection experience, PPAP and CAPA experience, ERP familiarity, and strong Excel/Word skills. A Bachelor’s degree is preferred but not required.

Qualifications

• Bachelor's degree preferred but not required.
• Hands-on inspection experience required.
• PPAP experience required.
• CAPA experience required.
• Experience handling RMAs and customer quality concerns.
• Familiarity with ERP systems.
• Strong Microsoft Excel and Word skills.
• Experience with ISO 9001 or AS9100 quality systems preferred.
• CMM experience, particularly MCOSMOS, is a plus.
• Strong communication and problem-solving abilities.

Responsibilities

• Perform and support product inspections and quality verification activities.
• Lead corrective action investigations and CAPA initiatives.
• Manage customer RMAs and quality-related concerns.
• Collaborate directly with customers to address quality issues and improvement opportunities.
• Prepare and submit PPAP documentation.
• Support quality system compliance and continuous improvement activities.
• Analyze quality data and identify trends.
• Work closely with manufacturing teams to resolve nonconformances.
• Assist with audits and quality documentation.
• Support ERP-related quality processes and reporting.

Skills

Hands-on inspection

CAPA

PPAP

RMAs & customer quality

ERP systems

MS Excel & Word

ISO 9001/AS9100 experience

MCOSMOS CMM

Communication & problem-solving

Education

Bachelor's degree preferred

Tools

ERP systems

MCOSMOS

Job description

MPI is seeking a Quality Engineer to support customer quality, inspections, corrective actions, and continuous improvement initiatives at a manufacturing facility in Mentor, OH. The role serves as a liaison between customers and manufacturing operations and supports ERP-related quality processes.

The ideal candidate has hands-on inspection experience, PPAP and CAPA experience, ERP familiarity, and strong Excel/Word skills. A Bachelor’s degree is preferred but not required.