Customer-Facing Pharmacy Assistant - Front Desk

Kaiser Permanente; Los Angeles (CA); On-site; USD 39,000 - 41,000; Part time

Job summary

Kaiser Permanente is seeking an entry-level, part-time Pharmacy Clerk in Los Angeles, CA. You will provide front-desk reception, assist with prescription intake and labeling, and support pharmacy operations.

Responsibilities include processing prescriptions, handling cash transactions, and ensuring customer service excellence while maintaining accurate records and following policies. The role requires standing for long periods and bilingual English/Spanish is a plus.

Qualifications

• Excellent customer service and telephone reception skills.
• Strong written and verbal English communication.
• Ability to read, understand and transcribe pharmaceutical information.

Responsibilities

• Provide in-person and telephone reception to patients; direct prescriptions for processing.
• Enter/verify prescription data in the pharmacy system and prepare labels.
• Process prescription fills and sell prescriptions and merchandise to customers.
• Maintain cash handling accuracy and balance cash drawer daily.
• Support clerical tasks and maintain organized work area.

Skills

Customer service

Telephone reception

Bilingual English/Spanish

Attention to detail

Tools

PIMS (Pharmacy Information Management System)

Job description

Kaiser Permanente is seeking an entry-level, part-time Pharmacy Clerk in Los Angeles, CA. You will provide front-desk reception, assist with prescription intake and labeling, and support pharmacy operations.

Responsibilities include processing prescriptions, handling cash transactions, and ensuring customer service excellence while maintaining accurate records and following policies. The role requires standing for long periods and bilingual English/Spanish is a plus.