Customer-Facing Office Pro — Cash & Scheduling

Havertys Furniture; Pflugerville (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid comprehensive training

Daily Pay Program

401K with company match

Benefits package

Paid time-off

Employee discount

Educational financial assistance

Wellness program

Job summary

Havertys Furniture in Pflugerville, TX is seeking an Office Assistant to support daily store operations. You will handle sales processing, payments, phones, and deliveries while delivering our customer‑focused service in a fast‑paced retail environment.

Ideal candidates bring 1–3 years in customer service, basic computer skills, and strong math and communication abilities. The role offers training, daily pay options, benefits, and opportunities to advance within Havertys.

Qualifications

• High school diploma or GED with 1-3 years of customer service experience.
• 1-3 years of cash handling experience.
• General computer skills with knowledge of Microsoft Word, Excel, and O365.
• Strong math, communication, and customer service skills.
• Highly organized with the ability to multitask.
• Able to follow oral and written instructions and work independently with discretion.

Responsibilities

• Balance the cash fund every morning and evening
• Complete daily opening and closing procedure checklists
• Prepare and reconcile bank deposits
• Accurately process customer sales and payments
• Maintain an organized and secure office environment
• Answer incoming calls, distribute messages, and manage store voicemail
• Handle customer complaints and follow up on service tickets
• Review outstanding customer transactions
• Verify and schedule deliveries to ensure they are ready to be routed
• Ensure purchase orders are present for out-of-stock products
• Contact customers when products are available for pickup
• File and prepare daily paperwork

Skills

Customer service

Cash handling

Computer skills

Organizational skills

Multitasking

Education

High school diploma or GED

Tools

Microsoft Word

Excel

O365

Job description

Havertys Furniture in Pflugerville, TX is seeking an Office Assistant to support daily store operations. You will handle sales processing, payments, phones, and deliveries while delivering our customer‑focused service in a fast‑paced retail environment.

Ideal candidates bring 1–3 years in customer service, basic computer skills, and strong math and communication abilities. The role offers training, daily pay options, benefits, and opportunities to advance within Havertys.