Customer‑Facing Forward Deployed Engineer, AI Infra

Modal Labs; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Modal Labs is looking for Forward Deployed Engineers to work at the intersection of infrastructure and direct customer impact in New York City. The role involves partnering with leading companies on cloud architecture and deploying large-scale production workloads.

The ideal candidate has 3+ years of software engineering experience, hands-on cloud platform skills, and is energized by solving customer problems. Collaboration with product teams and technical leaders is integral to the role.

Qualifications

• 3+ years of professional software engineering experience.
• Hands-on experience with cloud platforms for compute, storage, networking.
• Familiarity with distributed systems architecture and data pipelines.

Responsibilities

• Work hands-on with leading AI companies on infrastructure deployment.
• Lead architecture sessions with customers.
• Architect migration paths to Modal's serverless platform.
• Collaborate with product and sales teams.
• Build relationships with technical leaders at AI companies.
• Conduct technical demos and proof-of-concepts.

Skills

Software engineering experience

Cloud platforms (AWS, GCP, Azure)

Container orchestration (Docker, Kubernetes)

Distributed systems architecture

Infrastructure as Code (Terraform, Pulumi)

Strong communication skills

Job description

Modal Labs is looking for Forward Deployed Engineers to work at the intersection of infrastructure and direct customer impact in New York City. The role involves partnering with leading companies on cloud architecture and deploying large-scale production workloads.

The ideal candidate has 3+ years of software engineering experience, hands-on cloud platform skills, and is energized by solving customer problems. Collaboration with product teams and technical leaders is integral to the role.