Customer-Facing Field Service Engineer – Semiconductor Equipment

Applied Materials, Inc.; Santa Clara (CA); On-site; USD 88,000 - 123,000; Full time

Job summary

Applied Materials is seeking a Field Service Engineer to install, maintain, and upgrade equipment at customer sites. You will use basic diagnostics with Senior Engineers and collaborate to address technical challenges, while training junior team members.

The role demands 4–7 years in semiconductor equipment support, strong mechanical and electrical aptitude, and MS Office proficiency. Travel up to 20% and on-site safety adherence are expected in a dynamic customer-focused environment.

Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification.
• 4-7 years of work experience in semiconductor industry or other equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Possession of a valid driver’s license and the ability to obtain a passport if travel is required.
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols.

Responsibilities

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers.
• Collaborate with Senior Field Service Engineers and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges.
• Train and mentor junior Field Service Engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers.
• Fulfill additional duties, as assigned.

Skills

Field service

Troubleshooting

Electrical systems

Mechanical aptitude

Customer liaison

MS Office basics

Education

Associate degree / military training

Trade certification

Tools

Digital multimeters

Hand tools

Pneumatics & hydraulics

Electronics knowledge

Job description

Applied Materials is seeking a Field Service Engineer to install, maintain, and upgrade equipment at customer sites. You will use basic diagnostics with Senior Engineers and collaborate to address technical challenges, while training junior team members.

The role demands 4–7 years in semiconductor equipment support, strong mechanical and electrical aptitude, and MS Office proficiency. Travel up to 20% and on-site safety adherence are expected in a dynamic customer-focused environment.