Semiconductor Field Service Engineer

Applied Materials; Santa Clara (CA); On-site; USD 121,780,000 - 168,773,000; Full time

Job summary

Applied Materials in Santa Clara, CA, seeks a Field Service Engineer to install, maintain, and upgrade customer equipment. You will diagnose issues, work with Senior Engineers, and ensure service quality at customer sites.

Travel up to 20% is expected, with a focus on safety and instrument integrity. The role requires 4–7 years in semiconductor equipment support, strong mechanical skills, and proficiency with tools like multimeters and Excel.

Qualifications

• Associate degree or technical certification required.
• 4–7 years of semiconductor or related equipment experience.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Possession of a valid driver’s license and ability to obtain a passport if travel is required.
• Able to meet on-site requirements including safety, environmental guidelines, and COVID-19 protocols.

Responsibilities

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques with assistance from Senior Field Service Engineers.
• Collaborate with Senior Field Service Engineers and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges.
• Train and mentor junior Field Service Engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers.
• Fulfill additional duties, as assigned.

Skills

Semiconductor industry experience

Effective communication

Mechanical aptitude

Travel documentation (passport)

Education

Associate degree or technical certification

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Digital multimeters

Job description

Applied Materials in Santa Clara, CA, seeks a Field Service Engineer to install, maintain, and upgrade customer equipment. You will diagnose issues, work with Senior Engineers, and ensure service quality at customer sites.

Travel up to 20% is expected, with a focus on safety and instrument integrity. The role requires 4–7 years in semiconductor equipment support, strong mechanical skills, and proficiency with tools like multimeters and Excel.