Customer-Facing AI Platform Engineer

Berkley Hunt; San Francisco (CA); Hybrid; USD 130,000 - 190,000; Full time

Job summary

Berkley Hunt is partnering with a well-funded enterprise software company to hire a Forward Deployed Engineer in San Francisco. This hybrid role sits at the intersection of engineering and customers, implementing the platform inside customer environments, configuring it around real data and workflows with a focus on rapid enablement.

You’ll lead deployments, build integrations via the API, run live demos, support sales, and maintain ongoing technical relationships.

Qualifications

• 6+ years in a technical, customer-facing role such as forward deployed engineering or solutions engineering.
• Ability to learn a complex product quickly without formal onboarding.
• Strong communication across executives, engineers, and end users.

Responsibilities

• Lead hands-on implementation and onboarding for customers: configure the platform, migrate data, and enable teams.
• Build integrations and workflows using the platform’s API.
• Support sales with technical demos, discovery, and proofs of concept.
• Maintain ongoing technical relationships through troubleshooting and proactive support.
• Translate customer feedback into product requirements with engineering input.

Skills

Customer-facing

Communication

Relationship-building

Independent learner

Enterprise SaaS experience

Tools

Platform API

Data migration scripts

Job description

Berkley Hunt is partnering with a well-funded enterprise software company to hire a Forward Deployed Engineer in San Francisco. This hybrid role sits at the intersection of engineering and customers, implementing the platform inside customer environments, configuring it around real data and workflows with a focus on rapid enablement.

You’ll lead deployments, build integrations via the API, run live demos, support sales, and maintain ongoing technical relationships.