Customer-Facing AI Platform Engineer

Berkley Hunt

San Francisco (CA)

Hybrid

USD 130,000 - 190,000

Full time

35 hours ago
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Job summary

Berkley Hunt is partnering with a well-funded enterprise software company to hire a Forward Deployed Engineer in San Francisco. This hybrid role sits at the intersection of engineering and customers, implementing the platform inside customer environments, configuring it around real data and workflows with a focus on rapid enablement.

You’ll lead deployments, build integrations via the API, run live demos, support sales, and maintain ongoing technical relationships.

Qualifications

  • 6+ years in a technical, customer-facing role such as forward deployed engineering or solutions engineering.
  • Ability to learn a complex product quickly without formal onboarding.
  • Strong communication across executives, engineers, and end users.

Responsibilities

  • Lead hands-on implementation and onboarding for customers: configure the platform, migrate data, and enable teams.
  • Build integrations and workflows using the platform’s API.
  • Support sales with technical demos, discovery, and proofs of concept.
  • Maintain ongoing technical relationships through troubleshooting and proactive support.
  • Translate customer feedback into product requirements with engineering input.

Skills

Customer-facing
Communication
Relationship-building
Independent learner
Enterprise SaaS experience

Tools

Platform API
Data migration scripts

Job description

Berkley Hunt is partnering with a well-funded enterprise software company to hire a Forward Deployed Engineer in San Francisco. This hybrid role sits at the intersection of engineering and customers, implementing the platform inside customer environments, configuring it around real data and workflows with a focus on rapid enablement.

You’ll lead deployments, build integrations via the API, run live demos, support sales, and maintain ongoing technical relationships.

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