Customer-Facing AI Engineer: Deploy & Scale

Rocketlist; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Direct mentorship

Meaningful equity

Comprehensive benefits

Team culture

Impact at scale

Job summary

Rocketlist is seeking an experienced engineer in New York to lead technical projects, optimize AI integrations, and serve as the primary technical contact for customers. With a hands-on coding requirement, this role emphasizes direct customer interactions and project management.

The ideal candidate should have 3+ years in engineering, strong project leadership skills, and the ability to synthesize customer needs into actionable product insights. This position offers competitive equity and comprehensive benefits, including mentorship and a collaborative team culture.

Qualifications

• 3+ years of engineering experience shipping production systems.
• Experience managing complex, multi-workstream technical projects.
• Comfortable leading architecture discussions with technical stakeholders.
• Ability to synthesize customer needs into actionable insights.

Responsibilities

• Write production code and build integrations.
• Create and manage technical project plans from scoping through go-live.
• Serve as primary POC for customer technical teams.
• Monitor agent performance and refine behavior for accuracy.
• Drive expansion post-launch by deploying new features.

Skills

Engineering experience

Project leadership

Customer-facing presence

Product intuition

Job description

Rocketlist is seeking an experienced engineer in New York to lead technical projects, optimize AI integrations, and serve as the primary technical contact for customers. With a hands-on coding requirement, this role emphasizes direct customer interactions and project management.

The ideal candidate should have 3+ years in engineering, strong project leadership skills, and the ability to synthesize customer needs into actionable product insights. This position offers competitive equity and comprehensive benefits, including mentorship and a collaborative team culture.