Customer-Facing AI Automation Engineer

salesforce.com, inc.; San Francisco (CA); On-site; USD 117,000 - 177,000; Full time

Job summary

Salesforce is seeking a Value Acceleration Engineer to work directly with customers, build reliable automation, and deploy workflows at scale. You will shape an emerging product within Salesforce AI Labs, applying JavaScript/TypeScript skills to enterprise integrations and AI-enabled automation.

Expect ~40-60% travel for discovery, hands-on build sessions, and launches. You’ll join a small startup within Salesforce, with autonomy and the backing of a world-leading AI CRM provider.

Qualifications

• You can write and debug JavaScript or TypeScript and reason about web applications, APIs, and data flow.
• You enjoy working directly with users: asking precise questions, building alongside them, and explaining technical problems clearly.
• You’ve built working software and can explain your implementation choices, tests, and debugging.
• 2+ years of relevant experience.

Responsibilities

• Build directly with customers by selecting workflows and defining success.
• Run hands-on sessions that help customers use the product and meet readiness expectations.
• Explain product capabilities and limitations, connecting technical results to business outcomes.

Skills

JavaScript/TypeScript

APIs

Web applications

Data flow

Tools

Playwright

Job description

Salesforce is seeking a Value Acceleration Engineer to work directly with customers, build reliable automation, and deploy workflows at scale. You will shape an emerging product within Salesforce AI Labs, applying JavaScript/TypeScript skills to enterprise integrations and AI-enabled automation.

Expect ~40-60% travel for discovery, hands-on build sessions, and launches. You’ll join a small startup within Salesforce, with autonomy and the backing of a world-leading AI CRM provider.