Customer-Facing Admin & Shipping Coordinator

PADNOS; Lansing (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition reimbursement for Team Members

Tuition reimbursement for dependents

First Time Home Buying Assistance

401K Match and Profit Sharing

Performance Driven Bonuses

Job summary

PADNOS is seeking an Administrative Service Representative to serve as the primary contact for customers and yard managers at our retail facilities. You will process transactions, weigh trucks, prepare driver paperwork, and assist with daily inventory and records.

You will answer calls, coordinate shipping/receiving, set up accounts, and ensure accurate billing and documentation. The role emphasizes customer service, teamwork, and attention to detail at a busy yard environment.

Qualifications

• 3–5 years of office or administrative experience.
• Associate degree in business or related field preferred.
• MS Office proficiency.
• Experience with accounting software preferred.
• Excellent interpersonal, verbal, and written communication skills.
• Proven organizational skills and attention to detail.
• Bilingual English/Spanish preferred.

Responsibilities

• Assist with coordination of shipping and receiving of trucks
• Answer, screen, and direct incoming calls; provide direct communication with drivers and yard personnel ensuring outstanding customer service
• Enforce and contact correct personnel in radiation procedures; assist with resolving radiation issues
• Maintain cash and check procedures, incoming mail and deliveries, open and close procedures, and process paperwork/reports as needed
• Weigh and record trucks in and out, using computers or other scale equipment
• Prepare driver's paperwork and invoice
• Set up new accounts and place orders
• Organize, verify, and process Bills of Lading according to company standards

Skills

Microsoft Office

Bilingual English/Spanish

Customer service

Organizational skills

Education

Associate degree in business

Tools

Accounting software

Job description

PADNOS is seeking an Administrative Service Representative to serve as the primary contact for customers and yard managers at our retail facilities. You will process transactions, weigh trucks, prepare driver paperwork, and assist with daily inventory and records.

You will answer calls, coordinate shipping/receiving, set up accounts, and ensure accurate billing and documentation. The role emphasizes customer service, teamwork, and attention to detail at a busy yard environment.