Admin Services Rep I

Padnos; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

100% Tuition reimbursement for Team M…

First Time Home Buying Assistance

401K Match and Profit Sharing

Performance Driven Bonuses

Competitive Wage

Job summary

PADNOS is a full-service recycling company seeking an Administrative Service Representative in Grand Rapids, MI. The role focuses on customer contact both by phone and in person, processing transactions at retail yards, and coordinating shipping/receiving of trucks.

Responsibilities include weighing trucks, preparing paperwork, setting up accounts, and maintaining accurate records. A 3–5 year office background and strong communication skills are required.

Qualifications

• 3-5 years of office or administrative related experience
• Associate degree preferred
• Demonstrated knowledge of Microsoft Office products
• Experience with accounting software preferred
• Excellent interpersonal, verbal, and written communication skills
• Proven organizational skills and attention to detail

Responsibilities

• Assist with coordination of shipping and receiving of trucks
• Answer, screen, and direct incoming calls; provide direct communication with drivers and yard personnel ensuring outstanding customer service
• Enforce and contact correct personnel in radiation procedures; assist with resolving radiation issues
• Maintain cash and check procedures, incoming mail and deliveries, open and close procedures, and process paperwork/reports as needed
• Weigh and record trucks in and out, using computers or other scale equipment
• Prepare driver's paperwork and invoice
• Set up new accounts and place orders
• Organize, verify, and process Bills of Lading according to company standards

Skills

Interpersonal communication

Verbal communication

Written communication

Organizational skills

Customer service

Education

Associate degree in business or related field

Tools

Microsoft Office

Accounting software

Job description

Recycling Center Services - Burton St., 719 Burton St. SW, Grand Rapids, Michigan, United States of America

Job Description

Posted Monday, August 31, 2026 at 4:00 AM

PADNOS is a full-service recycling company handling paper, plastic, metals and electronic recycling. We tailor recycling programs for consumer and industrial clients throughout the United States. PADNOS was founded over a century ago and continues to transform the recycling industry. The company has thrived as a family business through four generations and has grown to be a market leader and best in class innovator.

Position Summary

The Administrative Service Representative serves as the primary point of contact for customers and yard managers, processing transactions at our retail yard facilities. This role includes a strong focus on working directly with customers both by phone and in person. Responsibilities also include purchasing incoming metals, recording weights, and coordinating the shipping and receiving of trucks. The position assists with daily inventory counts and maintains accurate records of receipts for incoming loads and outgoing shipments.

Schedule

• 7:30am - 5:00pm; 7:45am - 3:00pm

Responsibilities

• Assist with coordination of shipping and receiving of trucks
• Answer, screen, and direct incoming calls; provide direct communication with drivers and yard personnel ensuring outstanding customer service
• Enforce and contact correct personnel in radiation procedures; assist with resolving radiation issues
• Maintain cash and check procedures, incoming mail and deliveries, open and close procedures, and process paperwork/reports as needed
• Weigh and record trucks in and out, using computers or other scale equipment
• Prepare driver's paperwork and invoice
• Set up new accounts and place orders
• Organize, verify, and process Bills of Lading according to company standards

Qualifications

• 3-5 years of office or administrative related experience required
• Associate degree in business or related field preferred
• Demonstrated knowledge of Microsoft Office products
• Experience with accounting software preferred
• Excellent interpersonal, verbal, and written communication skills
• Proven organizational skills and attention to detail

PADNOS has a rich history of taking care of our Team Members, their families and the multiple communities we serve. We invest in our Team Members and offer the following benefits:

• Competitive Wage
• Medical, Dental and Vision Insurance
• 100% Tuition reimbursement for Team Members
• First Time Home Buying Assistance
• 401K Match and Profit Sharing
• Performance Driven Bonuses

PADNOS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, weight, height, sex, sexual orientation, marital status, national origin, age, genetic medical information, protected veteran status, or disability status.

PADNOS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, weight, height, sex, sexual orientation, marital status, national origin, age, genetic medical information, protected veteran status, or disability status.

Recycling Center Services - Burton St., 719 Burton St. SW, Grand Rapids, Michigan, United States of America