Shipping & Receiving Staff

Micro Precision Ltd.; Amherst (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Micro Precision Ltd. in Amherst, NH is seeking a detail-oriented shipping support associate to assist, advise, document, and notify customers on business matters, while ensuring accuracy in orders and records.

You will update orders with tracking details, support CSR in shipping, handle packaging, and assist with claims. The role involves lifting and driving duties as needed and maintaining a tidy shipping area.

Qualifications

• Detail oriented and accurate in handling orders and records.
• Excellent verbal and written communication skills.
• Packaging of fragile and sensitive items for shipping purposes, both small packages and pallets.
• Strong organizational skills with the ability to multi-task.
• Excellent time management skills and the ability to prioritize work.
• Ability to maintain sensitive and confidential information.
• Team player, trustworthy, service-oriented and able to manage priorities.

Responsibilities

• Assist, advise, direct, document, introduce and notify customers of business matters.
• Update customer orders with tracking and shipping notes for invoicing.
• Provide insight into shipping to CSR’s and assist with shipping claims when necessary.
• Inspect incoming and outgoing customer orders for accuracy.
• Appropriately package equipment for transit.
• Document and update customer records based on interactions.
• Provide part-time driving support for customer pickups and deliveries as needed.
• Assist customers in claims process when necessary.
• Track/inventory of customers assets in storage.
• Daily cleaning and maintenance of shipping area and equipment.
• Develop and maintain a knowledge base of evolving products and services.

Skills

Detail Oriented

Customer service

Data entry

Job description

Description

Responsible for assisting, advising, directing, documenting, introducing and notifying customers of business matters.

Update customer orders with tracking and shipping notes and provide them to AR for invoicing.

Provide necessary insight into shipping to CSR’s and assist with shipping claims when necessary.

• Detail Oriented
• Customer service and data entry
• Inspect incoming and outgoing customer orders for accuracy
• Appropriately package equipment for transit
• Document and update customer records based on interactions
• Provide part-time driving support for customer equipment pickups and deliveries as needed
• Assist customers in claims process when necessary
• Track/Inventory of customers assets in storage
• Daily cleaning and maintenance of shipping area and equipment
• Must be able to consistently lift, pull and push 50 lbs
• Other tasks as assigned and special projects as needed
• Develop and maintain a knowledge base of the evolving products and services

Requirements

• Valid Driver’s License
• Excellent verbal and written communication skills
• Packaging of fragile and sensitive items for shipping purposes, both small package and palletizing for freight
• Strong organizational skills with the ability to multi-task
• Excellent time management skills and the ability to prioritize work
• Ability to maintain sensitive and confidential information
• Team player, Trustworthy, Service-oriented and can manage priorities