Customer Experience & Upsell Associate

Express Wash Concepts; Hilliard (OH); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Pay increases tied to training

Recognition programs

Unlimited Wash Club

50% off retail items

Company-provided uniforms

Paid vacation

Job summary

Express Wash Concepts’ Moo Moo Express Car Wash in Hilliard, OH is hiring a part-time Team Member starting at $15.00/hour. You will deliver exceptional customer service, present Unlimited Wash Club packages, and upsell products to customers.

You’ll work outdoors in all weather, stand for shifts, and support the wash process while progressing through growth opportunities within the company.

Qualifications

• Provide exceptional customer service and engage customers.
• Present monthly unlimited car wash packages to customers.
• Upsell products to existing customers.

Responsibilities

• Educate customers on Unlimited Wash Club benefits.
• Greet customers and exceed expectations with first impressions.
• Maintain quality through basic Quality Control checks; address escalations calmly.
• Learn wash process and equipment to expand knowledge.

Skills

Customer service

Sales

Upselling

Education

High school diploma or equivalent

Tools

POS system

Job description

Express Wash Concepts’ Moo Moo Express Car Wash in Hilliard, OH is hiring a part-time Team Member starting at $15.00/hour. You will deliver exceptional customer service, present Unlimited Wash Club packages, and upsell products to customers.

You’ll work outdoors in all weather, stand for shifts, and support the wash process while progressing through growth opportunities within the company.