Customer Experience Teller & Accounts Specialist

Chambers Bank; Fort Smith (AR); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Chambers Bank in Fort Smith, AR is seeking a Customer Service Representative to provide exceptional service, perform teller duties and support new accounts.

The role requires handling deposits, cash checks, loan payments and opening various deposit products while following compliance guidelines; cross-selling bank products is encouraged.

Strong communication, confidentiality, and basic math skills are expected; the position offers a full-time schedule Monday-Friday with occasional overtime.

Qualifications

• Minimum high school diploma or GED required.
• Previous customer service experience strongly preferred.
• Able to handle cash deposits, checks, and loan payments accurately.
• Knowledge of BSA/AML compliance is desirable.

Responsibilities

• Provide exceptional customer service to internal and external customers at all times.
• Represent the bank professionally while performing duties.
• Maintain privacy and confidentiality of customer information.
• Process deposits, cash checks and savings withdrawals, and loan payments.
• Open all types of deposit products and ensure compliance with policies.

Skills

Interpersonal skills

Customer service

Communication

Attention to detail

Problem-solving

Education

High school diploma or GED

Tools

Account opening software

Host computer system

Cash handling software

Job description

Chambers Bank in Fort Smith, AR is seeking a Customer Service Representative to provide exceptional service, perform teller duties and support new accounts.

The role requires handling deposits, cash checks, loan payments and opening various deposit products while following compliance guidelines; cross-selling bank products is encouraged.

Strong communication, confidentiality, and basic math skills are expected; the position offers a full-time schedule Monday-Friday with occasional overtime.