Customer Experience Technician Rentals & Service

Amerco; Hoschton (GA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Health insurance

401k and stock options

Paid holidays

Job summary

AMERCO/U-Haul is seeking a part-time Customer Service Technician to serve customers inside and outside the U-Haul Center. You will help with rentals, inventory, and equipment handling using U-Scan technology, while ensuring accurate invoicing and returns.

The role involves manual tasks and customer education, with opportunities for advancement. Location is North Charleston, SC, with shifts including day/evening and a 20–25 hour week.

Qualifications

• Customer-facing role with focus on service quality.
• Must possess good communication and interpersonal skills.
• Willingness to learn product offerings and processes.

Responsibilities

• Assist customers inside and outside U-Haul Center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Tools

U-Scan technology

Job description

AMERCO/U-Haul is seeking a part-time Customer Service Technician to serve customers inside and outside the U-Haul Center. You will help with rentals, inventory, and equipment handling using U-Scan technology, while ensuring accurate invoicing and returns.

The role involves manual tasks and customer education, with opportunities for advancement. Location is North Charleston, SC, with shifts including day/evening and a 20–25 hour week.