Customer Experience Team Member (Flexible Shifts)

Loop Neighborhood; Sonoma (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fuel discount program

Employee discounts

Growth opportunities

Job summary

Loop Neighborhood Market is seeking friendly, customer-focused team members to join our growing West Coast Convenience family. You will be part of a team that values service, safety, and a positive store experience for every guest.

As a Team Member you will operate the cash register, stock shelves, keep the store clean and inviting, and assist customers and vendors. Flexible shifts across first, second, and third rotations are available to fit your lifestyle.

Qualifications

• Must be able to work a flexible schedule.
• Ability to communicate verbally and in writing with management on store operations in a timely manner.

Responsibilities

• Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted in a fast and accurate manner
• Stocking products on shelves and making sure the store looks clean and professional at all times
• Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Troubleshooting and resolving car wash related issues as needed
• Preparing shift reports at the end of the shifts as per company guidelines
• Crossing and upselling store products and sales to assist in increasing store sales
• Escalating all high-priority issues to their immediate manager
• Additional duties as assigned

Skills

Customer service

Cash handling

Effective communication

Teamwork

Job description

Loop Neighborhood Market is seeking friendly, customer-focused team members to join our growing West Coast Convenience family. You will be part of a team that values service, safety, and a positive store experience for every guest.

As a Team Member you will operate the cash register, stock shelves, keep the store clean and inviting, and assist customers and vendors. Flexible shifts across first, second, and third rotations are available to fit your lifestyle.