Customer Experience & Style Advisor

Warby Parker; Wayne (NJ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid sick leave

Paid holidays

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to contribute to our in-store experience across locations. You’ll deliver exceptional service, share brand values, and help customers find glasses that fit their style and needs.

You’ll use strong product knowledge, collaborate with teammates, and support process improvements, while maintaining an inclusive, welcoming environment for all customers and colleagues.

Qualifications

• Experience in a customer-facing service environment.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail setting.
• Interest in fashion and eyewear is a plus.

Responsibilities

• Communicate Warby Parker's values on the sales floor and deliver brand experiences.
• Delight customers through outstanding service and engagement.
• Demonstrate product knowledge and offer style advice.
• Contribute to ongoing retail improvements and special projects.
• Anticipate needs of the team and customers and lend a hand.
• Foster an inclusive culture with respectful interactions.

Skills

Customer service

Communication

Teamwork

Organized

Job description

Warby Parker is seeking a Sales Advisor to contribute to our in-store experience across locations. You’ll deliver exceptional service, share brand values, and help customers find glasses that fit their style and needs.

You’ll use strong product knowledge, collaborate with teammates, and support process improvements, while maintaining an inclusive, welcoming environment for all customers and colleagues.