Customer Experience Specialist - SEASONAL

Natural Life; Town of Florida (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

Natural Life is seeking Seasonal Customer Experience Specialists to handle customer inquiries via phone, email and chat in our Jacksonville Beach, FL office during the peak season. You will manage orders, returns, credits, and reshipments with care, ensuring accurate processing and a warm, helpful customer experience.

Ideal candidates have 1+ years in retail or customer service, strong written and verbal communication, and a team-focused attitude.

Qualifications

• 1+ years of retail or customer service experience preferred.
• Bachelor's degree, or currently pursuing a degree, preferred.
• Strong communication skills, written and verbal.
• A team player with a can-do attitude.
• Available to work in-office for all scheduled shifts in Jacksonville Beach.

Responsibilities

• Respond to customer inquiries across multiple systems including phone, email, and chat
• Manage orders, returns, credits, and reshipments with care and accuracy
• Keep up to date on our products so you can be a go-to resource
• Bring positive energy to the team, even on our busiest days

Skills

Customer service experience

Education

Bachelor's degree (or currently pursuing)

Job description

Position:Customer Experience Specialist - SEASONAL

Location: Jacksonville Beach, FL

Job Id:415

# of Openings:0

CUSTOMER EXPERIENCE SPECIALIST - SEASONAL

Natural Life is looking for Seasonal Customer Experience Specialists to help us deliver happiness to our customers during our busiest, most joyful time of year! You'll be the friendly voice behind our online orders — answering questions, solving problems, and making sure every customer interaction feels as warm as our brand.

What you'll do:

• Respond to customer inquiries across multiple systems including phone, email, and chat
• Manage orders, returns, credits, and reshipments with care and accuracy
• Keep up to date on our products so you can be a go-to resource
• Bring positive energy to the team, even on our busiest days

What we're looking for:

• 1+ years of retail or customer service experience preferred
• Bachelor's degree, or currently pursuing a degree, preferred
• Strong communication skills, written and verbal
• A team player with a can-do attitude
• Available to work in-office for all scheduled shifts in Jacksonville Beach

October 1, 2026 - January 15, 2027, Monday - Friday, Flexible 4 and 6 hour shifts, Mornings and Afternoons.
Our CE Team is out of the office for the following Holidays: Thanksgiving Day, Christmas Eve, Christmas Day and New Year\'s Day.

This is a seasonal, in-office role — a great fit if you love people, love the holidays, and want flexible hours during peak season.