Customer Experience Specialist — Retail & Checkout

Walgreens Co.; Baltimore (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is hiring a Customer Experience Associate to deliver a distinctive customer experience at the register and throughout the store. You will help customers with products and services, ring up sales, and handle returns and exchanges while maintaining a clean, organized store environment.

The role emphasizes friendly, proactive service, merchandising, and adherence to store policies. Flexible scheduling, including evenings and weekends, is required. Prior Walgreens experience is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Preferred: six months of experience in a retail environment.
• Preferred: prior work experience with Walgreens.

Responsibilities

• Provide courteous, fair, friendly, and efficient checkout service.
• Assist customers with products and services to ensure a positive experience.
• Replenish and merchandise shelves and maintain store cleanliness.
• Process transactions, returns, exchanges, and rain checks as needed.
• Maintain store security procedures and comply with policies.
• Assist with photo area services and web order pickups.
• Support with promotions, displays, and inventory.

Skills

English proficiency

Retail experience

Walgreens experience

Job description

Walgreens Co. is hiring a Customer Experience Associate to deliver a distinctive customer experience at the register and throughout the store. You will help customers with products and services, ring up sales, and handle returns and exchanges while maintaining a clean, organized store environment.

The role emphasizes friendly, proactive service, merchandising, and adherence to store policies. Flexible scheduling, including evenings and weekends, is required. Prior Walgreens experience is a plus.