Retail Customer Experience & Checkout Specialist

Walgreens; Northfield (NJ); On-site; USD 22,000 - 29,000; Full time

Job summary

Walgreens is seeking a Customer Experience Associate to greet customers, assist with products and services, and ensure a distinctive, friendly shopping experience.

You will operate the register, handle payments and exchanges, maintain shelves, and support store operations while upholding policy and asset protection.

This role emphasizes teamwork, proactive service, and compliance with local laws; candidates should be flexible for evenings and weekend hours.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, and sale merchandise.
• Assists with separation of food items and product placement per policies/procedures.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service and related services.
• Assumes web pick-up responsibilities and assists customers with orders.

Skills

Customer service

Checkout efficiency

Merchandising

Problem resolution

Team collaboration

Tools

Cash register system

Store systems

Photo printing equipment

Job description

Walgreens is seeking a Customer Experience Associate to greet customers, assist with products and services, and ensure a distinctive, friendly shopping experience.

You will operate the register, handle payments and exchanges, maintain shelves, and support store operations while upholding policy and asset protection.

This role emphasizes teamwork, proactive service, and compliance with local laws; candidates should be flexible for evenings and weekend hours.